The problem did get resolved, we just had to be persistent. We loved our time traveling with Amtrak and hope to travel with them again. Their contact info is on the Amtrak website. If all else fails, contact the Amtrak Customers Advisory Committee. There is a national Customer Relations office that may be of some help to you. If you experience problems with Amtrak, I would advise trying to clear them up with the local, involved Amtrak office. It has taken almost 2 months, many emails and phone calls to come to a satisfactory conclusion. Since we were out of SF when the offer came through, there were complications. If they lose your luggage, they can offer to give you "emergency money". It took another week and a half for them to "express" it to us. Unfortunately, we were only in SF 24 hours and still had over a week left to travel. They do not guarantee your luggage will make it on the same train as the passenger. They lost one out of several pieces of our luggage. to 11:30 p.m.My family traveled from Chicago to San Francisco in June. If you lose an item on an Amtrak train, you must call 1-800-USA-RAIL to report it. The Greyhound ticket office is open from 3:30 a.m. Passengers can access any of the four tracks using stairs, escalators or elevators and the mezzanine. It features state-of-the-art hearing technology for the hard of hearing.įrom the Greyhound ticket office at the west end of the building, passengers can purchase intercity bus tickets from several bus companies which connect to locations in Wisconsin and Upper Michigan: In other words, for every passenger who traveled on one of Amtrak's long - distance routes last year, Amtrak lost 122.29. The passenger concourse was recently enclosed and now provides easy access for all. You can also find other Commuter & Passenger Rail Service on MapQuest. In most circumstances, you must purchase a ticket before you board a train or you will be assessed a surcharge. Get directions, reviews and information for Amtrak Lost & Found in Philadelphia, PA. Onboard: To secure the best available fare, passengers should purchase tickets prior to boarding the train. Checking on train schedules Booking tickets and travel packages Providing requests for special services and accommodations Filing lost and found reports. Or, if you need live, personal assistance, just say "agent" or press the "0" button on your telephone. Julie, the Amtrak automated, voice-activated agent, is happy to help. Phone: You can purchase tickets 24 hours a day by calling 1-800-USA-RAIL (1-80). Tickets purchased online also may be obtained from the ticket counter. Ticket agent: Tickets may be purchased at the counter in the Milwaukee Intermodal Station or Chicago Union Station. Tickets purchased online also may be printed at the Quik-Trak kiosk. Quik-Trak kiosk: Located in the Milwaukee Intermodal Station, the Quik-Trak kiosk operates similar to an automatic teller machine using a credit card or a debit card. (Station code: MKA)ĭownload the free Amtrak mobile app for iPhone®, Android™ and Windows Phone® today to purchase tickets and get all the travel information you need, whenever you need it. You can also pay for your ticket purchase with your Amtrak Guest Rewards points. The 1100-square foot office lies between tracks 16 and 17 and was built with the customer in mind. If you've been issued an eVoucher, you can apply it to your purchase, and even use a credit card and eVoucher in the same transaction. The Long Island Railroad opened its new lost and found facility at Penn Station Tuesday. Once you have filed a report, you should contact the Amtrak Lost and Found department at 1-80. You will need to provide them with a detailed description of your baggage, as well as your contact information. On-line: Purchase tickets at any time on with most major credit cards. If your baggage is lost on a train, the first thing you should do is file a report with the Amtrak police.
0 Comments
Leave a Reply. |